At Santevita Hospital, we care about your privacy. We collect and use your personal information to give you the best service. This policy explains how we handle your information in a clear and simple way.
Our Commitment to Your Privacy
- We follow privacy laws like the Information Technology Act, 2000 and its rules.
- We only use your data for valid and lawful reasons.
- We protect your data and respect your rights.
- When we say “personal data”, it includes basic details, sensitive information, and any data that identifies you.
What Information We Collect
We collect personal details when you:
- Fill forms online or offline
- Book appointments
- Visit our hospital or use our services
#Details You May Provide:
- Name
- Email address
- Phone number
- Address (including city, state, country, and PIN code)
- Date of birth and age
- Gender and marital status
- Insurance details (if any)
#Details We May Generate or Collect Later:
- Santevita Hospital ID (UHID)
- Appointment date, time, and type
- Doctor’s name
- Visit ID or encounter ID
- Registration date
- Branch visited
- Invoice number and amount paid
- Your interaction details with our website
How We Use Your Information
We may use your data to:
- Provide healthcare and support services
- Confirm and manage appointments
- Contact you about updates or changes
- Share health tips and offers
- Improve our website and services
- Conduct research and maintain records
- Follow laws and legal duties
Sharing Your Information
We may share your data with:
- Trusted third parties who help us serve you
- Partners who help us with marketing, research, or analysis
- Government bodies when required by law
- Platforms where we may post event or hospital images (like social media, brochures, newspapers)
We only share what’s needed and always try to protect your privacy.
How We Keep Your Data Safe
- We use strong security tools and processes to protect your data.
- Only trained and trusted staff can access your information.
- We keep your data safe from misuse, leaks, or loss.
- If there's ever a data breach, we will follow the law and notify you if needed.
Your Rights
You have control over your data. You can:
- Ask us what information we have about you
- Request corrections if something is wrong
- Ask us to delete your data (if legally allowed)
- Withdraw your permission at any time
Please note: Removing consent may affect how we offer services to you.
Need Help or Have Questions?
If you have questions or want to manage your privacy rights, feel free to contact us. We're here to help.
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